When my physician partners and I first started in the DRGV/CDI business, we were on the floors sitting in the seat of a clinical documentation specialist. Now we’re on the other side of the fence, and we can easily relate our experiences to the professionals with whom we’re consulting. We encourage and rely on building good working relationships and partnerships to help them achieve best-in-class CDI processes.
See What Our Clients Are Saying about Paramount Health Solutions
Paramount Health Solutions provided an initial audit of our internal coding and CDI program by conducting a retrospective review. The review provided a thorough work plan for a long-term sustained program that included ongoing pre-bill DRG audits, education, and training for our physicians and HIM staff members. I have been very pleased with the progress, and we continue to meet or exceed financial and quality milestones through PHS’s assistance with our CDI, Coding, and Quality Program.
CFO, 350-Bed Hospital, Texas
The team at Paramount Health Solutions has been instrumental in guiding and improving our CDI program. Their work in providing CDI and Provider Education has elevated our program and improved several of our Key Performance Indicators. My team and I have truly enjoyed working with PHS and appreciate them sharing their expertise and providing excellent clinical documentation consultative services.
Paramount Health Solutions (PHS) provided an assessment of our internal coding program and our clinical documentation (CDI) capture. The PHS coding assessment found multiple opportunities to improve the accuracy of our DRGs and the case mix index for the hospital. Their work has helped us better reflect in our coding the quality of care that we deliver every day! Our physicians, coding staff and billing personnel feel that this effort with our partners at Paramount Health Solutions has been extremely valuable to the organization, and they have proven great to work with as well!
In today’s challenging environment we want to help our members remain financially viable. TPC’s CDI program, in conjunction with our partnership with Paramount Health Solutions, offers a service that has demonstrated tangible results for our members’ bottom lines.
TPC’s CDI Council engages CDI representatives from each of our member hospitals who work together to evaluate best practices and identify opportunities for improvement. Our members’ trust is achieved through credibility of experience, knowledge, and skills. Paramount Health Solutions status as a physician-led company helps to open doors not only with hospital staff and leadership, but also with physicians. And with all stakeholders involved, we are better positioned to be more successful.
Dr. Shakoor and the other reviewers from Paramount do a fantastic job in educating the coders, with well-written and well-referenced notes on each account where a coding change is recommended. All the Paramount reviewers are approachable with email, phone calls, or notes that we use back and forth between the coders/CDSs and Paramount. The coders demonstrate that they retain the training and apply it to new accounts they code—one way they do that is they are querying and/or conferring with the CDS before a chart goes to Paramount to review when documentation indicates a different DRG than the CDS got (this is mainly for sepsis and acute respiratory failure but applies to other situations as well). We discuss highlights of Paramount’s education during the coder and CDS Task Force meetings when appropriate. Dr. Shakoor has also done a good job of attending some of these task force meetings to provide education to us.